Cirque du Soleil Playa del Carmen Tickets

Among the many things to see and do in Playa del Carmen there is one that stands out for offering a unique experience. It is the show offered by the famous Cirque du Soleil, specifically the one called Joyá, the first permanent show offered in Mexico.

Ana Caballero

Ana Caballero

7 min read

Cirque du Soleil Playa del Carmen Tickets

Cirque du Soleil | ©Juan Daniel Farachi

To enjoy this show all you have to do is come to the Vidanta Riviera Resort. Beyond its wonderful beaches, maritime activities and tours from Playa del Carmen, being able to see the Cirque du Soleil will make your vacation unforgettable.

How much do Cirque du Soleil Joyá tickets cost?

Tickets to Joyá| ©CarolineBach
Tickets to Joyá| ©CarolineBach

Depending on the type of ticket you buy, the price can range from 100 € to 250 €. Obviously, this difference is related to the extras included in the ticket.

The most expensive option, for example, offers a 3-course dinner, champagne, priority access to the enclosure, VIP services and, of course, seats with better visibility. Meanwhile, the cheapest ticket is the one that only offers the show, without more services or luxuries.

What types of tickets are there

Joyá, Cirque du Soleil| ©srgpicker
Joyá, Cirque du Soleil| ©srgpicker

There are four types of tickets for the Joyá show that you can purchase to enjoy this spectacle. Each of them has its own specifications, and all of them lead to a magical adventure.

First, there is the VIP package that includes excellent seats with the best visibility, welcome cocktail and champagne during the event.

Premium tickets are another option. In this case, they include champagne, wine and soft drinks, plus gourmet appetizers.

The next ticket you will find is the Dinner, Show and Champagne ticket, which includes an exquisite dinner and an extra hour of show.

The most economical ticket includes only the show, but it is still an excellent option for you not to miss one of the best experiences of your life... To give you a better comparison, I leave you this table with the different ticket options

  • VIP package

  • Welcome cocktail

  • Unlimited champagne during the event

  • Preferential seating

  • Queue-free access

  • Ticket price: around 250 euros

  • Dinner, Show and Champagne

  • Intimate dinner with champagne

  • An extra hour of show

  • Seats with excellent visibility

  • Ticket price: around €170

  • Premium Seating

  • Champagne, wine and soft drinks

  • Gourmet appetizer tasting

  • Seating with excellent visibility

  • Ticket price: around €130

  • Show only

  • Seating with very good visibility

  • Ticket price: around €100.

Are tickets to the Joyá show included in any of the city's tourist passes?

Cirque du Soleil, Playa del Carmen| ©Grand Mexic
Cirque du Soleil, Playa del Carmen| ©Grand Mexic

Unfortunately no. The tickets for this show are not included in the Cancun All-Inclusive Pass, which would be the one that works for the Riviera Maya.

This card, however, does offer good discounts for other attractions in the area. So, for example, if you want to visit Xcaret Park or even if you want to take an excursion to Chichen Itza from Playa del Carmen, this pass can be quite useful.

Book an excursion to Chichen Itza from Playa del Carmen

How do I buy tickets for Circo del Sol's Joya show, can I buy them at the box office?

Cirque du Soleil, Playa del Carmen| ©Tips de Viajer
Cirque du Soleil, Playa del Carmen| ©Tips de Viajer

Although there is the option of buying tickets at the theater box office, I really don't recommend it at all. Regardless of the dates, there is almost a 100% chance that there are none left.

Another possibility is to try to buy them once you are in Playa del Carmen, as there are companies authorized to sell them. However, if you are not far enough in advance, it is also likely that you will not find any seats.

The best, by far, is to buy them online, either on the official website of Cirque du Soleil or in a company specialized in selling tickets for events.

Just as if you want to book an excursion to the Tulum ruins from Playa del Carmen, my recommendation is to get your tickets for Joyá well in advance. This is even more important in high season: April, July and August, plus Christmas and Easter, but for the Joyá show it seems to be all year round.

Book an excursion to Tulum ruins from Playa del Carmen

Are there special tickets for children, is it a show they might like?

Cirque du Soleil| ©CarolineBach
Cirque du Soleil| ©CarolineBach

The Joyá show is perfect for children over the age of five, but tickets are exactly the same as for adults.

In principle, this is a show that children may like, especially the acrobatics, colors and light games. However, keep in mind that the duration is considerable (80 minutes) and that the music is quite loud, so it depends a lot on the tastes of each child.

In case you go with children and are hesitating whether to buy the ticket with dinner, the truth is that you should not worry. The dishes are presented in such attractive and fun ways that the little ones will be immediately attracted and will want to try them right away.

How to get to Cirque du Soleil?

Mayan Palace, Riviera Maya| ©Roy & Josie MacDonagh
Mayan Palace, Riviera Maya| ©Roy & Josie MacDonagh

The Cirque du Soleil Theater is located inside the Vidanta Riviera Maya Resort, just 20 minutes from Playa del Carmen.

To get there just follow the Cancun-Tulum highway and follow the signs along the way. You can even stay at one of the hotels in the area and be even closer to Joyá.

If you need transportation, Circo del Sol has a shuttle bus service that leaves from Playacar Center, in front of the Royal Wideway Hotel. To take this option, you only have to include it when you buy your ticket online and that's it.

I recommend you to do so, since it is not only the cheapest and safest way to get to the theater, but you will make sure that you won't be late for the show and that you won't miss anything at all.

As for the price of this service, it has an amount of about 20 euros per person that you must add at the time of purchasing your ticket. All the modalities can include the transfer in the Cirque du Soleil bus.

What are the show hours and what else does it offer?

Cirque du Soleil, Playa del Carmen| ©Tips de Viajero
Cirque du Soleil, Playa del Carmen| ©Tips de Viajero

The show is presented in two schedules from Tuesday to Saturday: the one that starts at 6:00 pm and the one that starts at 9:30 pm. I recommend you to be on time, (hence it is better to take the circus bus), because once the magic starts you will be able to enter, but you will have to wait for a chance not to interrupt the show and it is not that easy.

Near the theater, inside the resort, you will find a nice souvenir store that is almost an obligatory stop for you to bring home one of those pieces that will make you always remember the experience.

In addition to this, there is a bar and a restaurant, the Nektar, with a very pleasant atmosphere and exquisite cuisine.

It is an ideal option to have dinner before the show, if you have not included it in the ticket, or have a drink to end a perfect night.

What can you expect if you attend Cirque du Soleil's Joya show?

Cirque du Soleil, Playa del Carmen| ©CarolineBach
Cirque du Soleil, Playa del Carmen| ©CarolineBach

If your tickets include dinner, your experience will begin with an explosion of unforgettable flavors that include creative recipes related to the theme of the show. A good example is the dessert tasting, which arrives at the table in a cute book-shaped box.

Once dinner is over, the show begins. Everything is centered on Mexican culture, from a perspective that gives a very different touch to the traditional folklore of this country. With lots of color, lights and music, the characters parade on stage, even swinging to the first tables, where the VIP seats are located.

Throughout the show, if your ticket includes it, you will be offered exclusive drinks for Cirque du Soleil. These flavors added to the visual and auditory experience make a real explosion for your senses.

Details of interest about the Cirque du Soleil's Joya Show

Joyá| ©Tips de Viajero
Joyá| ©Tips de Viajero
  • What the show is about: Joyá is about an alchemist and his teenage granddaughter who embark on an adventure in search of the meaning of life. To find it, they delve into the landscapes of a jungle full of magic, combining music, performing arts and culinary wonders, in a single experience.
  • Drinks and menu: When it comes to drinks and menu selection, you're going to see that there are a variety of options so you can tailor your experience to your preferences. The same goes for the kids, everyone is sure to love it!
  • Early arrival: Ideally, you should be at the Cirque du Soleil theater about 30 minutes before the start of the show. Especially if you have purchased tickets that include dinner, as this offers a small show just before the start of the great adventure.
  • Price for groups: If you are traveling with a group of more than 12 people, do not hesitate to request a special price through the mail and phone numbers, or by filling out the form for corporate event quotes that you will find on the official website.
  • Cameras: Finally, you should know that professional cameras are not allowed. In fact, you are only allowed to take a few pictures during the show and, if you want to take a video, it must not be longer than 30 seconds. And never with flash, or you could disturb the artists and the rest of the audience.

A perfect day in the Riviera Maya with beach and show to close the day

Mayan Riviera| ©Ah Haa School for the Arts
Mayan Riviera| ©Ah Haa School for the Arts

If you have doubts about what to do before heading to see the Cirque du Soleil show, my recommendation is to start the day with one of the best adventure and snorkeling tours from Playa del Carmen.

Spend the day enjoying 6 hours swimming among the exotic tropical fish, enjoy the scenery of the seabed and coral reefs and get your adrenaline pumping with zip lines, rappelling and a trip to a subway river.

Then return to the hotel for a quick shower and get ready to attend a splendid dinner where you will travel with Joyá to a hidden jungle inside another universe.